If you are confident you haven't violated the referenced rules and that no-one else (for instance, your friends or family) has access to your account, you can always challenge the penalty. To find out what caused the ban, open the Game Rules, find the item referenced in the notification, read it carefully, and try and remember the situation that might have caused such a violation. The notification of your account being penalized always contains the reference to the section and item of the Rules you violated. Removal of in-game assets, in-game achievements, as well as denial of rights to Additional Features, including the right to use the in-game currency, premium vehicles, and the premium account, without compensation (including by restoring the Account to its status before the relevant violation) – if they are gained through violation of the Game Rules, the EULA, other Wargaming rules or the terms of the relevant contests and promotions.Restricting access to the Game, the Forum, or the entire Account for any period, from one day to a permanent (indefinite) block.Activating the read-only mode – blocking the ability to send messages within the Game, on the Forum, and through game channels for any period, from one day to a permanent (indefinite) block. There are numerous reasons why your account may be subject to restrictions.Īll of them are listed in the License Agreement (the one you agreed to when registering), and also the Forum Rules, Game Rules, and Clan Rules, which are all an inalienable part of the License Agreement.Ī restriction applies (ban is issued) when your actions violate the above-mentioned provisions.
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